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Sims 3 Keeps Crashing – Learn How to Fix This Problem

Many users complain that The Sims 3 keeps crashing during launch or in the middle of the game. The same issue occurs when playing the Build Mod, resulting in the Sims 3 black screen and frequent Sims 3 crashes on the desktop. Many times this happens after they install new extensions for the game.

Here I am going to list the solutions that most gamers have tried and started enjoying the game without any problems:

1. Ensure the minimum requirements
2. Update your video card, sound card and motherboard drivers
3. Disable your antivirus software
4. Fix registry problems
5. Run Sims 3 in windowed mode
6. Overheating of the video card
7. Update DirectX
8. Delete custom content
9. Clear the Sims 3 cache
10. Reinstall Sims 3
11. Restore the system to the previous state

Ensure the minimum requirements

Make sure your computer meets the following minimum requirements to play The Sims 3. If your Sims 3 keeps crashing, it may be due to the system requirements for the game not being met.

Windows XP

Ø 2.0 GHz P4 processor or similar
Ø 1 GB of RAM
Ø 128MB video card with Pixel Shader 2.0 support
Ø Latest version of DirectX 9.0c
Ø Microsoft Windows XP Service Pack 2
Ø At least 6.1 GB of hard disk space with at least 1 GB of additional space for user content and saved games

Windows Vista/7

Ø 2.4 GHz P4 processor or equivalent
Ø 1.5 GB of RAM
Ø 128MB video card with Pixel Shader 2.0 support
Ø Microsoft Windows Vista Service Pack 1
Ø At least 6.1 GB of hard disk space with at least 1 GB of additional space for user content and saved games

Update the video card, sound card and motherboard drivers

Playing Sims 3 with outdated video card drivers is very difficult. Often old video card drivers do not support this game. Download and install the latest drivers for your video card, sound card, and motherboard.

To download the latest drivers for your graphics card, visit the manufacturer’s website.

Disable your antivirus software

Temporarily disable your antivirus software and try playing the game again. It has been observed that Sims 3 often crashes with antivirus programs.

Fix registry problems

The Sims 3 also stores important information in the registry, just like other programs and games installed on your computer. Unauthorized modification of the relevant registry entries by the user or the program may cause the game to crash.

You will have to use a good third-party registry cleaning software.

Start Sims 3 in windowed mode

Try running Sims 3 in windowed mode. To do this, click Options | Enable full screen mode.

Overheated video card

Make sure your video card is properly cooled if this is an overheating issue.

Update DirectX

The Sims 3 depends on DirectX. If the latest version of DirectX is not installed, please install/update it from the official Microsoft website.

Delete custom content

If you have recently installed custom content, try removing it. To do this, open C:Program FilesEA Games and delete the contents of the “Downloads” or “Mods” folder.

Clear the Sims 3 cache

Corrupt files in the Sims 3 cache can cause the game to crash due to receiving incorrect information. Click Start | Documents | EA Games | The Sims 2 and delete the files named “Groups.cache” and “Cigen.package”.

Restore the system to the previous state

Use the System Restore feature to restore your system to an earlier state when The Sims 3 was running normally. To do this, click Start | All programs | Accessories | System Tools | System Restore. Follow the wizard yourself.

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